Overview

Data Protection Support Officer - HertsOur Support Centre is in Hemel Hempstead Herts. We operate a hybrid working model and have 700 amazing team members across our support centre.1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBRJob Title:

Data Protection Support OfficerEmployment Type:

Permanent, Full-TimeLocation:

Hemel Hempstead (Hybrid - 3 days office / 2 days remote)Salary:

Competitive with annual bonus and benefitsYour Opportunity

Join Haven\''s dedicated Data Protection team and play a vital role in safeguarding the privacy and trust of our guests, owners, and colleagues. As our Data Protection Support Officer, you\''ll provide essential administrative, research, and advisory support to our Data Protection Officer, helping us meet our GDPR and UK Data Protection obligations. This is a varied and engaging role where you\''ll be involved in everything from managing subject access requests to creating awareness campaigns, ensuring data protection is at the heart of how we operate.Responsibilities

Manage customer privacy queries, complaints, and data subject rights requests.Support the creation and delivery of data privacy communications and awareness campaigns.Assist in root cause analysis for data protection incidents and breaches.Provide input into Data Protection Impact Assessments and process reviews.Maintain policies, procedures, notices, and training materials.Undertake research on regulatory updates and trends.Support third-party vendor due diligence and agreements.Monitor and report on data protection project milestones.Advise the DPO on privacy risks.Champion best practice across the business.What we’d like you to bring

Strong understanding of the UK\''s data protection landscape.Prior experience in a data protection role.Excellent organisational and administrative skills.Ability to translate privacy issues into plain language for a broad audience.Strong communication and relationship-building skills.Adaptable, flexible, and detail-oriented approach.Experience writing processes and procedures.Problem-solving mindset with discretion and confidentiality.Proactive approach to keeping up to date with regulations.A data protection qualification (desirable).What\''s In It For You?

25 Days Holiday + Bank Holidays + Holiday Buy SchemeAnnual bonus20% discount on both Haven and Warner Hotels holiday for you, family and friendsComprehensive wellbeing supportAccess to the Bourne Leisure corporate box at the O2 Arena, LondonExclusive discounts with corporate partnersExciting career pathways, including Learning and Development opportunities such as Apprenticeships and DegreesEnhanced family friendly policies and pay (eligibility criteria applied)Who are we?

We\''re part of an award-winning Bourne Leisure family, which includes Haven and Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.What\''s it like to work with us?

Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.What can you expect during the recruitment process?

The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.We genuinely care about every candidate\''s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\''t hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.

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