IT Support Engineer

Barnsley, South Yorkshire - S74

An exciting opportunity has arisen for a passionate and ambitious individual to join a market leading manufacturing brand.This role reports directly into the IT Manager, creating a small team to support an ever-growing business. As such you will get your hands on all hardware, server, applications and some dev tech. The full 360!Roles and Responsibilities:

Providing desktop support which will include solving and closing ticketsAssisting with onsite hardware support and mobile devicesInfrastructure maintenanceMaintaining operating systems ensuring they are up to date and patchedHosting IT workshops with internal staffIT procurement and printer/photocopiers maintenanceGeneral administration and data processing to include auditing equipment and keeping asset register updatedExperience and Knowledge Required

A natural passion for ITGood communication skills (Written and over the telephone)A team playerAbility to work independentlyGood time and task management skillsOrganised individual with a very good attention to detailProblem solving and troubleshootingWillingness to learnWindows 10Windows Server 2019/2016SQL Server 17Active DirectoryGroup PolicyNetworking – routers and switchingFace to face and remote telephone supportAV management, triage, and incident resolution.Microsoft 365 and accompanying suite of client applicationsThe benefits of a ‘security best practice’ focused mind-setFault finding PCs, Laptops, printers, desk phonesMDM – mobile fleet setup and managementDocumentation, internal and end-user focusedAt least 1-2 years in a similar roleDesirable, but not essential

Experience of VOIP Phone system technologiesSubnetting/VLAN understandingHTML/CSSPHPAn understanding of API technologies

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