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IT Support Engineer

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TieTalent

Job Title: IT Support Engineer

Location: Rotherham, South Yorkshire

Salary: £30,000 - £35,000 plus Private Healthcare, Car Allowance, Private Pension Scheme, 25 Days Holiday Bank Holidays, and more

We’re working with an innovative manufacturing company in Rotherham that is looking for an experienced IT Support Engineer to join their internal IT team.

This role is ideal for someone with strong technical support skills who wants to be hands-on across infrastructure, systems, and user support. You’ll play a key role in maintaining and developing IT systems while also contributing to digital transformation and IT improvement projects.

Responsibilities

Provide 1st Line and 2nd Line IT Support across hardware, software, networks, and end-users

Troubleshoot and administer Windows 10/11 and Windows Server environments

Manage Active Directory, Group Policy, and Microsoft 365 (Teams, Exchange, SharePoint, OneDrive)

Deliver IT support for desktops, laptops, printers, mobile devices, and telephony

Handle user account administration, password resets, onboarding/offboarding

Assist with IT projects including hardware refresh, system upgrades, and infrastructure improvements

Monitor and maintain IT systems performance, escalating to senior engineers and 3rd parties when required

Technical Environment

Windows 10/11, Windows Server, Active Directory, Group Policy

Microsoft 365, Teams, SharePoint, Exchange, OneDrive

Networking (TCP/IP, DNS, DHCP, switches, routers, firewalls)

Endpoint security, data backup, disaster recovery tools

This is an excellent opportunity for an IT Support Engineer in Rotherham who wants to broaden their technical exposure and develop their career within a fast-moving, innovative manufacturing environment.

You’ll gain experience across a wide technical stack, with career progression routes into Systems Administration, Infrastructure Engineering, or IT Project Delivery.

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