Assistant General Manager

Stretching from the vibrant streets of Birmingham to the bustling heart of London, each pub exudes its own distinct charm and character, reflecting the unique personality of its community. Despite their individuality, they all share a unifying hallmark: the dedication of talented and passionate staff who take pride in delivering not just quality service, but memorable experiences that keep guests coming back time and time again.
Snuggly tucked into the corner of Bessels Green, and within walking distance of Sevenoaks station, is this cosy gastropub. Featuring two large open-plan dining rooms, kitted out with three open fires, a small snug bar and large patio and beer garden.
As the Assistant General Manager, you will play a pivotal role in ensuring the smooth and efficient operation of the business. Working closely with the General Manager, you will take on key responsibilities to maintain high standards of service, support the team, and contribute to a positive and profitable work environment. This role requires strong leadership, excellent organizational skills, and a passion for delivering outstanding customer experiences.Key Responsibilities:Oversee and ensure the completion of daily tasks, maintaining operational excellence.Delegate tasks effectively and manage the team efficiently to achieve business goals.Lead individual shifts, ensuring smooth operations and high standards of service.Provide and promote exceptional customer service, ensuring every guest has a memorable experience.Act as a representative of the business, upholding its values and presenting it in a positive light.Foster an uplifting and supportive team culture, motivating staff to perform at their best.Support the profitability of the business through effective management of stock, costs, and sales.Ensure compliance with all licensing, health, and safety regulations as outlined by the organization.What Were Looking For:Proven experience in a leadership or management role, preferably within the hospitality or retail industry.Strong organizational and time-management skills, with the ability to handle multiple priorities.A passion for delivering excellent customer service and inspiring the same in your team.Effective leadership and communication skills to motivate and guide the team.Experience in stock management, cost control, and driving sales performance.Knowledge of licensing and health and safety regulations, with a focus on compliance.A positive and proactive attitude with a commitment to continuous improvement.What We Offer:A supportive and inclusive workplace environment.Opportunities for professional development and career progression.If youre ready to take on a leadership role and make a meaningful impact on our team and operations, wed love to hear from you!
TPBN1_UKCT
Other jobs of interest...
Perform a fresh search...
-
Create your ideal job search criteria by
completing our quick and simple form and
receive daily job alerts tailored to you!