Customer Service Administrator

Remote Administrative Support Assistant - (Full-Time or Flexible Hours) Remote Administrative Support Assistant - (Full-Time or Flexible Hours) Are you a highly organised individual with excellent communication skills and a passion for helping others succeed? We''re looking for a motivatedAdministrative Support Assistant to join our growing consultancy team, supporting our consultants and clients across the UK.This is a remote working opportunity, ideal for someone who thrives in a flexible, fast-paced environment and is eager to learn. No prior ISO knowledge is required-full training will be provided. About the RoleYou''ll play a key part in supporting our consultants by helping to create and manage documentation, policies, and procedures for a wide range of clients. You''ll also provide top-tier customer service and ensure smooth communication between our team and clients. ️Key ResponsibilitiesProvide professional and timely customer service via email and Microsoft TeamsAssist clients with queries and support requestsCreate and format documentation using company templates and AI toolsSupport consultants in preparing client-specific ISO documentationMaintain accurate records of communication and documentationOccasionally, I attend client visits with senior consultants (travel expenses covered) What We''re Looking ForStrong organisational skills and attention to detailConfident using Microsoft Word, Excel, and TeamsComfortable learning new technologies (training ..... full job details .....
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