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Temporary

Customer Service Representative

Lytham
money-bag £12.60/hour
223744539
Posted Yesterday

Customer Service Administrator -(Call Centre)

Location: Lytham St Annes
Pay Rate: -12.60 per hour
Contract: 12-month temporary contract
On-site role - full-time hours
Shifts between 0800am - 2000pm Monday to Friday with occasional weekend work

Are you a detail-oriented individual with strong communication skills and a passion for delivering excellent customer service? We''re recruiting Customer Service Administrators to join the contact centre team supporting one of our clients based in Lytham St Annes.

This is a fantastic opportunity to gain experience within a structured, fast-paced environment, working on a nationally recognised account.



What You''ll Be Doing:

  • Handling customer queries via phone, email, and other channels

  • Processing transactions and updating customer records accurately

  • Prioritising and scheduling daily tasks to meet team deadlines

  • Logging and escalating complex or unusual queries to team leads

  • Supporting with general admin tasks and documentation

  • Maintaining high quality standards and adhering to internal procedures



What We''re Looking For:

Essential:

  • Contact Centre Experience

  • Excellent attention to detail

  • Strong communication and interpersonal skills

  • Ability to work well in a team-based, structured environment

  • Customer-focused approach with a professional and positive attitude

  • Solid organisation and time management skills

  • Comfortable following processes and using internal systems















Brook Street NMR is acting as an Employment Business in relation to this vacancy.

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