Salary - Competitive!Holiday 28 daysholiday, enhanced after 5 years of service.Buttheresmore...Free meals on duty.Uniform offered and dry cleaned.Complimentary on-site parking is available whilst on duty.Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.Discounted employee friends and family rates at Arora Hotels.Food and beverage discounts.Christmas gifts and employee parties.Introduce a friend scheme.Cycle 2 work scheme.UK attraction discounts @ Merlin Entertainments.Taste card.Life assurance scheme.Wage stream.Employeeassistanceprogramme.Arora star employee recognition.Long service recognition award.About us...Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.A bit about what you will do...The Wellness Spa Reception Manager is responsible for leading the Wellness Spa Concierge and Wellness Spa attendant teams to operational excellenceRecognise arrivals of all VIP guests and

Wellness Spa members

arriving in both the Wellness Spa and hotelResponsible for driving the guest experience and communication amongst the colleagues,

orchestrating a smooth guest sequence deliveryEnsure guest/member preferences and special requests are accommodated to the best of

the propertys abilities.Support strategic initiatives for the Wellness Spa and wellness areasDuty manager on shift for Wellness Spa in the absence of HODTrain Wellness Spa concierge team to ensure they deliver outstanding guest service.More about you...Providing high-quality service comes naturally to you.Excellent communicationand interpersonalskills.A smart and professional appearance.You value being part of a team and supporting your colleagues.Ability to work without direct supervision.Most of all, you will have an approachable, positive, and proactive manner.Grow with us...We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

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