This job is brought to you by Jobs/Redefined, the UK''s leading over-50s age inclusive jobs board.Role OverviewOur client is seeking a Project Manager who thrives in fast-paced environments and takes pride in delivering high-quality installations. Acting as the on-site lead, you''ll coordinate teams, manage snagging and maintenance, and ensure seamless client interactions - all while identifying opportunities to expand the scope of work.This role offers a chance to represent a forward-thinking company known for cutting-edge furniture and pod solutions. You''ll work closely with Operations, installers, and clients across the UK.Key Performance IndicatorsAchieve target client satisfaction scores post site visitsUncover and secure upselling opportunities in line with monthly KPIsSystems and ToolsHubSpot CRMExcelInternal scorecardsPipeline forecasting documentsIdeal CandidateYou''re the kind of person who:Communicates with confidence and professionalismConnects easily with people and builds trust quicklyAdapts on the fly and thrives in varied site environmentsHas a sharp eye for detail and takes pride in doing things rightRolls up your sleeves and solves problems hands-onWorks autonomously and manages a dynamic scheduleHolds a full UK driving licence and is open to nationwide travelKey ResponsibilitiesSite and InstallationVisit and assess sites prior to installationOversee installation crews, ensuring quality and safetyApply asset tags, document processes, and complete sign-offsCapture client satisfaction and gather final approvalsClient Care and Sales InsightRevisit sites for post-installation checks and feedbackAddress snagging or maintenance issuesEnsure pod functionality and coordinate repairsIdentify and report upselling opportunitiesMaintenance and SnaggingPlan snagging visits with the Ops teamInstall replacement components and track work completedKeep detailed snagging logs and ensure resolutionsAsset ManagementInspect items before collection and assess damagesPrepare units for redeploymentContribute to warehouse stock takes and asset accuracyProcess Ownership (Development Scope)Potential to lead snagging operations end-to-end: ordering, scheduling, and follow-upFor further information apply with a CV.

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