Investigation Support Officer

Location: 10 Southway, Colchester, CO3 3BU
Start Date: ASAP
Contract Duration: 5 Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 15.08  per hour 
Job Ref: OR12725

Job Responsibilities

• Interview witnesses and victims of crime, assist in suspect interviews, and take high-quality, accurate statements for case files.

• Coordinate and manage the seizure and viewing of CCTV, analyze information, and record elements in comprehensive reports.

• Conduct house-to-house enquiries to support investigations and provide evidence in court as required.

• Undertake investigative research through relevant systems and procedures, maintaining accurate records and producing reports.

• Support and liaise with victims and witnesses, providing information and updates on case progress.

• Assist in searches and act as exhibits officer, ensuring the integrity and security of evidence.

• Submit complete and correct paperwork, ensuring evidential integrity and compliance with legislation and policy.

• Maintain knowledge of relevant legislation and force policy, ensuring investigations and documentation are of the highest standard.

• Ensure good communication with children's social care and complete joint investigative and safeguarding actions.

• Conduct safeguarding actions to mitigate risks to victims, witnesses, and suspects.

Person Specification

• Full clean UK driving licence is essential.

• ABE (Achieving Best Evidence) trained.

• Desirable qualifications: PIP2 and SOTO (Sexual Offence Trained Officer).

• Recent experience in safeguarding vulnerable persons and criminal investigations is desirable.

• High degree of flexibility, motivation, and excellent communication skills required.

• Ability to build and maintain positive working relationships with colleagues and statutory partners.

• Effective prioritization of workload and ability to work without close supervision.

• Proficient organizational skills and ability to manage multiple customer requirements and cases simultaneously.

• Good working knowledge of IT applications and systems, including Microsoft Office products.

• Ideally, knowledge of specific force intelligence systems such as Athena and Client, with training available.

• High level of integrity required due to the confidential and sensitive nature of the material handled.

• Flexibility to work extended hours and start at other designated locations as required to support urgent operational needs.

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