As a Residential Support Worker, you will play a vital role in providing high-quality care, support, and guidance to children and young people living in a residential setting. Working as part of a dedicated team, you will ensure the physical, emotional, educational, and social needs of each young person are met in line with their individual care plans.

Pay Rate: £12.50 per hour
Sleep-In Rate: £81 per sleep (5 sleeps per month)
Shift Pattern: 2 days off, 4 days on (rolling rota)
 
Residential Support Worker Roles and Responsibilities
 
Quality of Care Standard
 
· Ensure that high standards expected in the delivery of care are upheld, and that the standing of the Company is maintained whilst you are on shift. `
· Ensure the home is clean, tidy and well maintained, reporting any issues to senior management.
· Provide & deliver high quality care and ensure this is monitored throughout the day.
· Ensure young people’s bedrooms and communal area’s are clean, tidy and well-maintained and cleaning tasks are completed daily.
· Have knowledge and understand the young person’s care plans and risk assessments.
· To ensure that good quality records are maintained when completing paperwork.
· To maintain and promote residential care work to high levels of professionalism expected by Phoenix care and Ofsted.
· Attending planning meetings, reviews or any other meetings as directed by the line manager.
· Adhere to individual care plans and risk assessments.
Childrens Views, Wishes & Feelings Standard
· Promote an open culture, one in which children feel that they can complain and that they are listened to.
· Understand, recognise and celebrate the diversity of cultures and beliefs within the local and wider community.
· Form effective relationships with young people, their families (if appropriate) and external agencies.
· Meet the emotional and physical needs of our young people and maximize opportunities for their development.
· Establishing positive relationships with children and young people and always offering them unconditional and positive regard.
· Be a positive role model, to be able to offer advice, guidance and assistance where appropriate.
· Provide advice, assistance and support on a 1:1 basis to enable young people to address past and present difficulties.
· Empower young people and facilitating their active involvement in the decision making about their lives and future.
· Acting as an advocate at meetings where the young person is the subject of discussion.
 
Enjoyment & Achievement Standard
· Ensure outcomes for children are met, in relation to their social, educational, leisure, emotional, physical and cultural needs.
· Complete weekly/daily paperwork and ensure weekly planners and activity planners.
· Complete weekly reports and ensure they are completed, populated and sent to social workers with key achievements.
· Ensure children have access to a range of activities that suit their emotional, social, cultural, physical, intellectual and creative needs during your shift.
· Encourage young people to develop links with the community attend off-site activities and expand their personal social network.
· Establish positive relationships with children and young people and always offering them unconditional and positive regard.
· Empower young people and facilitating their active involvement in the decision making about their lives and future.
· Follow shift planners and support young people to engage in their hobbies.
Education Standard
· Ensure communication is regular between school and the home during your shift. Escalate concerns when required with support of registered manager.
· Ensure young people are well presented, are clean and have the necessary uniform and equipment to attend their educational provision and that they attend and are on time.
· Ensure all young peoples educational needs are met and that children are well supported throughout their day.
· Actively support and encourage educational and social development of each young person and assist in the implementation of Individual Education Programs.
· Meet the emotional and physical needs of our young people and maximize opportunities for their development.
· Transport young people to and from educational provisions where necessary.
· Actively encourage young people to attend educational provisions as per their education plan.
The Health & Wellbeing Standard
 
· Encourage and support young people to attend all arranged health appointments
· Accurately update health plans and record details of all appointments.
· Safeguard and protect the health and wellbeing of children whilst your are on shift.
· Support the home to register children with health and well-being professionals.
· Ensure young people are included in weekly meal planners and that they are offered choices, and balanced diets whilst on your shift.
· Attend meetings in relation to children’s health and ensure all plans are updated following these meetings.
 
The Positive Relationship Standard
 
· Contribute to positive behaviour support plans and ensure any changes to children’s behaviour is recorded.
· Monitor instances of behaviours that present with challenge and review associated strategies during your shift.
· Ensure rewards and consequences are recorded appropriately.
· Ensure you practice within the legal framework for MCA & DOLs where applicable.
· To provide a caring, supportive and nurturing environment in which children/young people can feel secure and free from harm.
· Establishing positive relationships with children and young people and always offering them unconditional and positive regard.
· Helping young people gain self-control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct.
· To provide a positive role model, to be able to offer advice, guidance and assistance where appropriate.
· Providing emotional support at times of difficulty or stress
· Ensure you and your team adhere to all young people’s individual behaviour management plans.
 
The Protection of Children Standard
· Have an understanding of Safeguarding and Child Protection legislation under Children`s Regulations.
· At all times promote and ensure anti discriminatory practice.
· Promote and actively encourage the delivery of a safe, structured and nurturing environment.
· Follow and adhere to missing from home protocols and take the lead on this whilst you are on shift.
· Complete Health & Safety checks at the home and any risks are removed or escalated to senior management.
· Comply with fire prevention measures and ensure drills are undertaken regularly and often in line with the policy and children’s guidance.
· Have knowledge of each child’s missing from home plan and that they are appropriately followed, missing from home interviews must be conducted and this should be followed up with the placing authority.
· To provide a caring, supportive and nurturing environment in which children/young people can feel secure and free from harm.
· Ensure all safety control measures documented in individual risk assessments are adhered too whilst you are on shift.
· Ensure you adhere to all health and safety protocols and checks are completed during each of your shifts.
· Ensure you adhere to all young peoples risk assessments and behaviour management plans.
· Ensure you drive safely when transporting young people in the car.
The Care Planning Standard
 
· Attend care planning meetings and update plans accordingly.
· Proactively encourage a person-centred approach in the home.
· Ensure effective delivery of individual care planning requirements for children against the statutory requirements and ensure all copies of relevant plans are up to date and held on file.
· Ensure key work sessions are planned in advance and should support independence and age appropriate.
· Complete care planning and key work paperwork. Offer support where needed.
· Complete direct work sessions following issues, incidents or significant conversations should be reviewed and relevant plans amended accordingly.
· Understand each young persons individual care plan and support young person accordingly to meet their needs.
· Advocate on young person’s behalf and record conversations.
 
Leadership & Management Standard
 
· Ensure you adhere to and work within the policies and procedures established in the organisation and the home. Escalate concerns if needed.
· Actively participate in a handover to ensure effective have over of medication and money is completed.
· Work within the code of confidentiality and ensure that records in the home are stored.
· Attend compulsory Team Meetings to share information and home updates.
· Being aware of the aims and objectives of the home and working collaboratively with colleagues to achieve them.
· Receiving and storing information to improve communication.
· Attending and contributing to regular supervision sessions in line with the National Minimum Standards.
· Monitoring the conduct of colleagues and referring to any causes for concern (Whistleblowing).
· Being familiar with all policies and procedures and adhering to them
Additional Duties
· Be flexible when needed to provide cover or support to other homes.
· Full clean driving licence