Overview

Service Manager

role at

TieTalent . Location: Royal Borough of Kensington and Chelsea (RBKC). Salary: £38,700. Shift pattern: 37.5 hours per week, Monday to Friday, 09:00 – 17:00. Onsite face-to-face service, with flexibility around these hours required. All managers, including this position, will take part in out-of-hours on-call duty. This is one of two positions: this is a permanent post; a 12-month fixed-term contract opportunity is also available via Job ID 268355.Responsibilities

Leading and motivating a team to deliver high-quality care and supportManaging complex situations and driving service improvementsSupport a team who directly support individuals in their recovery journeyWorking closely with other teams and organisations to ensure the right support is providedRisk Management, Information Management, and Case RecordingProperty and Housing ManagementFinancial ManagementQualifications / What we\''re looking for

Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgroundsExperience in frontline, and now able to empower a team to deliver a seamless serviceConfident leadership skills and ability to inspire and motivate a team. While you\''ll have support from management, this role requires someone who can take ownership and lead with confidenceConfidence in using IT; we use various systems and software, so need someone who is confident in learning new IT skills and can navigate around computer systemsAbility to drive the service forward and implement improvementsConfidence in managing complex situations and making decisionsAbility to work at pace, using initiative, making decisions, and proactiveness in your approachAlignment with our values of Ambition, Empowerment, Transparency, and InclusivityPlease refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.What we offer

25 days (Full time equivalent) annual leave, increasing with the length of the serviceTraining and Development, including access to courses, upskilling, and progression plansEmployee Assistance Programme, including counsellingReflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and WellbeingEligibility to register with Blue Light Discount CardLife Assurance SchemeCycle-to-work schemeAnnual Staff AwardsBe part of an organisation which believes good care and support improves livesBe part of an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlementWe are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.Want to know how we work? Watch our Theory of Change video to see how we support people towards a brighter future. Further details can be found on our website.Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.Unfortunately, we are unable to provide sponsorship; please ensure you have full right to work in the UK prior to applying to our positions.Keywords: Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development.

#J-18808-Ljbffr