Position:

Office AdministratorReports to:

General Manager and Head of AuctionsLocation:

12 Park Square West, London (on-site)Contract:

Full-time (40hrs per week), PermanentSalary:

£25,000 – £35,000 per annum commensurate with experienceHours:

10am-6pm Monday-Friday (TOIL compensation for occasional evening/weekend hours)OverviewTarisio is the leading international venue for fine stringed instruments and bows with offices in London, Berlin and New York. We are a close-knit group of creative people and look forward to having a like-minded individual join us. This position is an ideal opportunity for a driven and highly-organised individual wishing to develop a broad skillset within a unique and exciting industry which encompasses classical music, fine art and antiquities, and auctions.Job RoleWorking closely with the General Manager, the Office Administrator will contribute to the success of the London office by organising and coordinating client services, managing the front desk, and handling office administration. As the first point of contact for buyers and sellers, the Office Administrator will also develop and maintain positive relationships with our clients. This is a role with plenty of opportunities for growth within the organisation, working with the London and Berlin teams to ensure all administrative requests are understood and fulfilled.Key ResponsibilitiesClient Liaison– Representing Tarisio to our global clientele, providing excellent customer service– Serving as brand ambassador for Tarisio, always portraying a warm, hospitable demeanour– Fielding all enquiries; managing the company’s telephone and email accountAdministrative duties / Front of House– Receiving visitors at the front desk and engaging enquiries destined for sales staff and specialists– Handling client, shipping and premises-related admin– Booking shipments in compliance with domestic and international shipping/customs requirements (using couriers such as FedEx, UPS and DHL)– Other administrative duties as may be reasonably assigned by senior management in London or BerlinAuctions and Private Sales– Organising workflow to meet deadlines within a cyclical rhythm of auctions 2-3 times per year– Preparing/producing publicity materials eg. bespoke sale dossiers, newspaper advertisements, mailers– Organising evaluation days, including hotel booking and inventory logistics– Administrative support for the Head of London and specialistsPersonal Specifications (desired)Experience in client services or hospitalityExperience within a related industry or similar companyExperience handling stringed instrumentsFluency in English (foreign language skills a plus)Strong customer service ethics and high expectations for quality of serviceExcellent written and verbal communicationExcellent time management skills, organisation and attention to detailAdaptability in an ever-changing and fast-paced work environmentSound judgement and problem-solving skills, with an ability to remain calm under pressureAbility to drive proactive communicationFlexibility to work independently and as part of a teamLove of music and familiarity with the classical music industryAnnual Discretionary Performance Bonus PlanGenerous vacation and leave policies: 28 days vacation; “Summer Fridays” (half day Friday during summer months); closed office for Christmas breakApplication InstructionsAll applicants must have the right to work in the UK.Please send a CV together with a short cover letter explaining why you think you are an ideal candidate for this role to careers@tarisio.com.You will need to include “Office Administrator – London” in the subject line of your email, as well as the name and contact details of a referee.

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