Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.ABOUT THE ROLEAs a Guest Relations Executive you know London like the back of your hand, are a passionate storyteller, always have your finger on the pulse and your personality lights up the room. You will aspire to show our guests not just the best side of our hotel but also our remarkable city.From stay preparation to recommendations and follow ups you will be taking your guests by the hand and ensuring their complete satisfaction with their stay. Understanding our guests and catering to their needs and wishes should come naturally to you.ABOUT YOUPrevious experience in a 5* hotelA strong desire to learn and develop a career within luxury hospitalityFlexibility to work varied hoursGood level of written and spoken EnglishExceptional customer care skillsEmpathy for your guests and colleaguesAbility to work under pressurePride and attention to detail in your workThe finest personal presentationDistinctive, professional and warm personalityConfidence and professionalism when interacting with high profile guestsABOUT CORINTHIACorinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London''s magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.OUR PROMISE TO YOUWe understand what is important to our colleagues and our benefits offering was tailored with this in mind.Highly competitive salary29 paid holidays per annum (inc. bank/public holidays)Complimentary dry cleaning of uniformComplimentary meals on dutyExtensive recognition programs and length of service awardsStakeholder pension entitlementSeason ticket loanOur focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:Enhanced sick payEye test vouchersAccess to Employee health and wellbeing programmeMental health and wellbeing workshopsDiscounted Salon, Spa, Food and Beverage and accommodation ratesDiscounted gym membershipDiscounts across our portfolio of international hotelsWe will invest in you the same way you do it with us and provide you with access to:Learning and Development programmesApprenticeship schemeComplimentary English classesCorinthia inspired gifts for special occasionsEnhanced maternity and paternity payColleague social eventsELIGIBILITYIn line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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