Guest Relations Executive

Salary
£ plus service chargeHoliday
28 days
holiday, enhanced after 5 years of service.But
theres
more...Free meals on duty.
Uniform offered and dry cleaned.
Discounted employee friends and family rates at Arora Hotels.
Food and beverage discounts.
Christmas gifts and employee parties
Introduce a friend scheme
Cycle 2 work scheme.
UK attraction discounts @ Merlin Entertainments.
Taste card.
Life assurance scheme.
Wage stream.
Employee
assistance
programme
.
Arora star employee recognition.
Long service recognition award.
About us...
A bit about what you will do...Guest Relations executives in our team are passionate about creating an exceptional experiences for our guests
.Welcoming VIPs
, such as heads of state, royalty, and celebrities
in a warm, friendly,
and professional way
.
Main point of contact for our guests throughout their stay
, providing outstanding customer service
.
Promptly and courteously addressing their inquiries, requests, and concerns
of our guests.
Ensuring guests stay in the hotel exceeds their expectations.
More about you...providing high quality service comes naturally to you.
Dedicated to creating memorable experiences
.
Excellent communication skills and a high standard of written and spoken English
.
A smart and professional appearance
.
Most of all, you will have an approachable, positive, and proactive manner.
5
-star
hotel experience in a similar role a real advantage.
Grow with us....(INSERT FLOW CHART)
TPBN1_UKCT
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