Your new company A leading international professional services organisation is looking to appoint a CRM Executive to join its global Marketing and Business Development team. This is a fantastic opportunity to play a key role in enhancing CRM and email marketing capability across a multinational network, supporting users across multiple regions and practice areas. This firm is recognised worldwide for its high-quality advisory work and strong global footprint across Europe, the Americas, the Middle East and Asia. You''ll be joining a collaborative and diverse environment where people are trusted, empowered, and encouraged to bring new ideas. Your new role As CRM Executive, you will support the ongoing optimisation, adoption, and engagement of the firm''s CRM and wider marketing technology stack. Key responsibilities include: CRM Supporting CRM processes and day to day operations to ensure efficiency across global teamsCustomising and generating CRM reports for marketing, BD and legal teamsTroubleshooting user queries and software issuesManaging the shared CRM inbox and actioning support ticketsDelivering training and driving user adoption across international officesMaintaining accurate client and contact data, ensuring GDPR complianceReviewing CRM documentation and supporting vendor/third party relationships Email Marketing Coordinating the firm''s email marketing platform and ensuring relevant teams have correct accessTraining global teams on email communications and ..... full job details .....