Looking to progress your career in Education IT Support?A well established and highly regarded education organisation based in Surrey is seeking an enthusiastic and customer focused IT Support Engineer to join its busy internal IT team supporting a large and modern technology environment.This is an excellent opportunity for an IT Support Engineer with strong 1st and 2nd line support experience looking to take the next step within a professional and well invested IT environment. The role offers exposure to Microsoft 365, Windows support, classroom technology, device management and infrastructure projects within a large user environment.You will be joining a collaborative IT team supporting over 1,500 users across a broad technology estate. The position would suit someone who enjoys a varied and hands on support role whilst continuing to develop their technical skills and career within education IT.Key ResponsibilitiesProvide 1st and 2nd line IT support to staff and studentsTroubleshoot hardware, software and Microsoft 365 related issuesSupport Windows laptops, desktops, printers and peripheral devicesAssist with Microsoft 365 administration and user account managementSupport AV, classroom and teaching technology systemsManage and update IT support tickets ensuring excellent customer serviceAssist with device deployments, imaging and system upgradesSupport basic networking and infrastructure troubleshootingWork closely with senior engineers on IT projects and continuous ..... full job details .....