Provide expert 3rd line support for network-related incidents, changes, and service requests. We''re Hiring a 3rd Line Network Specialist! Location: London / HybridType: Full-Time Permanent RoleSalary: 75,000 base salary plus benefits, perks and healthcare options and Competitive Bonus!Client: MSP (Managed Service Provider) What You''ll Be Doing: Provide expert 3rd line support for network-related incidents, changes, and service requestsTake ownership of escalated tickets and manage them through to resolutionDesign and implement infrastructure changes based on client requirementsCollaborate closely with the 2nd Line Service Desk and Solution Delivery teamsMentor 2nd Line engineers and contribute to their technical developmentCreate and maintain documentation, including Visio diagrams and technical summariesParticipate in DR/failover testing and on-call support for critical issuesSupport new customer projects through configuration and technical input Our Technical Landscape Includes: Switching and Wireless: Cisco, Meraki, Aruba, HP, Dell, JuniperSecurity: Palo Alto, Fortinet, Cisco ASA, PrismaSD-WAN: Meraki, Viptela, Citrix, Nuage, FortinetInfrastructure: Cisco NAC ISE, Cisco Nexus (7k, 5k, 2k), SD-A/DNACCloud and Automation: Azure, AWS, Python, Ansible What You''ll Bring: Strong technical foundation equivalent to CCNP or JNCIP-ENT levelSolid experience troubleshooting Layer 2/3 protocols, OSPF and BGPHands-on experience with at least one enterprise firewall: Palo Alto, ..... full job details .....