Customer Success Manager- Staines/ Hybrid- 6 Months- £300-£320 UmbrellaA global enterprise SaaS company are looking for an experienced Customer Success Manager to join their team on an initial 6 month assignment. The role is focused on delivering effective training recommendations, supporting activities with regional account teams to ensuring successful execution of training plans, while developing expertise to influence larger-scale engagements over time.Responsibilities:Be a training and adoption expert to recommend and to promote resources, offerings and programs to help customers achieve their goals.Manage customer activities among the Account Executives, Services Account Executives and Customer Success Managers and Services Account Executives to deliver on the plan and to support the timely burn down of pre-paid trainingMonitoring training health and execution for key and growth accounts, by mapping out solutions to improve on outcomes, and be able to consistently monitor key performance metrics to assess overall training health and effectively address escalations as they arise.Play an active role in participate in regional strategiesCollaborate with GTM teams to support internal projects and ongoing improvement efforts, aiming to enhance programs, streamline processes, improve resources for customers, and advance internal initiatives to address changing needs.Skills/ Experience:Bachelor''s degree or equivalent experience.3-5 years of experience in account management, ..... full job details .....