At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there''s never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site We are currently looking for a client-centric and enthusiastic Customer Success Team Leader to join our team. Leading Customer Success Executives who are responsible for our client base of SME businesses, the Customer Success Team Leader will lead and develop a high-performing team, driving service quality, account growth and account retention. Responsibilities: You will be responsible for a portfolio of client accounts Supporting your client accounts to ensure they are getting the best from their job postings, optimising their products to the fullest of their potential and making sure their job postings reach the greatest audience, with the best candidates to fill their roles Utilise data-driven insights to support their customers in optimising the postings, products and proactively recommend solutions to enhance their experience and outcomes Be a true subject matter expert, cultivating strong client ..... full job details .....