Account Manager IT Managed Services (MSP)Location: UK (Hybrid working available)Industry: Managed IT Services / TechnologySalary: £50,000 + £30,000 OTE An award-winning Managed Service Provider (MSP) is looking for an Account Manager to join its growing client success team. Supporting a portfolio of established clients, you will act as a trusted advisor, ensuring strong relationships, high service satisfaction, and identifying opportunities for growth.This role is ideal for someone with B2B account management experience, ideally within the IT or MSP sector, who enjoys working closely with clients and helping them maximise the value of their technology solutions.The Role Build and maintain strong relationships with key client stakeholders Act as the primary point of contact and advocate for client needs Understand client requirements and recommend appropriate IT solutions Manage contract renewals and protect recurring revenue streams Identify cross-sell and upsell opportunities across the service portfolio Conduct regular client reviews and strategic account planning Work closely with internal technical and delivery teams to ensure excellent service delivery Support clients with cyber security best practices including Cyber Essentials guidance Collaborate with marketing and internal teams on client communications and updates Key Skills and Experience Experience in B2B Account Management or Client Services Ideally experience working in an IT Managed Service Provider (MSP) ..... full job details .....