A prestigious domiciliary care business is looking for a Care Coordinator to cover the Hertfordshire area on a full-time/permanent basis. They provide domiciliary care on a large scale, and they are growing rapidly as a business and service provider. As Care Coordinator, your responsibilities will include: Scheduling the rotas ensuring that client calls are scheduled as close to their requirements and requests as possibleAllocating calls to staff in a way to maximise efficiency, taking into consideration travel time, required breaks and availabilityEnsuring calls are allocated in accordance with relevant legislation, including Working Time regulationsWorking alongside the Registered Manager to facilitate new clients across the region.Ensuring client preferences are met by providing the appropriate Support Worker, wherever possible.Updating and maintaining client files in relation to their calls, including preferences, changes to requirements, respite, holidays, service suspensions and cancellations.Ensuring all records are updated of any changes in client requirements to ensure that scheduled care calls are invoiced appropriately, including service suspensions and cancellations.Being on-call for emergencies, out of hours service, Monday through to Sunday on a rotational basis.Ensuring supervisions (3-6 monthly) and appraisals (yearly) are conducted in line with regulationsUndertaking any other duties which may reasonably be required by this role and level of authority. ..... full job details .....