Night ManagerSalary £ 32,000This is a full-time, permanent position, working 40 hours per week across 7 daysThe Royal Society of Medicine (RSM) is a UK charity and membership organisation dedicated to advancing health. Through learning and collaboration, we empower a global community of healthcare professionals to enhance their practice and improve patient outcomes, while promoting a broader understanding of health through public engagement.Founded in 1805, the RSM has a long history of bringing individuals with diverse experiences together to share knowledge and pioneer new approaches to medicine and healthcare. Today, our membership connects the full spectrum of healthcare disciplines and career stages, with our educational events programmes and learning resources supporting healthcare professionals worldwide. Our members, partners and collaborators work collectively, drawing on one anothers expertise to raise standards and develop innovative solutions. Together, we are transforming healthcare, and lives, for the better.Responsibilities include:Administering, responding and processing all reservations, cancellations and no-shows, in line with company policyTo assist our colleagues to achieve and exceed standards regardless of department.Performing check in, check out and reservation duties including the billing process accurately and efficiently and following up with No Shows within the time frameTo be able to start and close a shift independently and ensure banking and ledger totals are correctEnsure Security Walks are conducted every 2 hoursAll Admin is completed and reception ready for operations in the morningFirst point of contact for any issues and resolve accordingly where possibleContact Duty Manager if escalation neededClosing date for applications:

There is no closing date we will be sifting and interviewing candidates as we receive suitable applications.Interviews:

Initial telephone call will be followed by a face-to-face interviewThe RSM is committed to equal opportunities.?Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category.The Society is committed to the safeguarding and fair processing of information received from candidates applying for opportunities within it and fully complies with the spirit and regulations of the GDPR. For a full statement about the type of data that the Society keeps about job applicants and the purposes for which it is kept, please visit our website.

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