An exceptional and forward-thinking leader is sought to take on the role of Head of Revenues & Benefits. This is a unique opportunity to shape the future of high-performing services, champion digital innovation, and deliver impactful, customer-focused solutions for residents, businesses, and stakeholders.

As Head of Revenues & Benefits, you will:

• Provide strategic leadership to Revenues & Benefits teams, defining clear policy direction and service priorities.

• Build and maintain strong partnerships with elected members, stakeholders, and external agencies to achieve shared goals.

• Champion a digital-first approach, embedding automation and AI to streamline processes and improve the customer journey.

• Lead the implementation of a new Enterprise Resource Planning (ERP) system, ensuring effective integration and service efficiency.

• Oversee substantial budgets with a focus on accurate forecasting, cost-effectiveness, and achieving savings targets.

• Maximise income from government subsidies and grants while mitigating financial risks.

• Drive continuous improvement, innovation, and service transformation in line with strategic objectives.

• Act as a trusted advisor to elected officials on Revenues & Benefits matters.

• Foster a culture of high performance, accountability, and customer excellence across teams.

We are looking for a visionary, strategic leader who can challenge convention and inspire teams to achieve excellence. You will bring:

• A degree-level qualification or equivalent experience.

• Significant leadership experience, particularly in setting strategy and delivering complex projects or policy initiatives.

• Strong stakeholder engagement and relationship-building capabilities, with a high level of political acumen.

• Outstanding communication, negotiation, and influencing skills.

• A track record of delivering transformation, innovation, and measurable value for money.

• The ability to make sound, evidence-based decisions in complex and dynamic environments.

• A leadership style defined by integrity, collaboration, and a commitment to delivering meaningful outcomes for communities.

This is a pivotal leadership role for someone ready to make a tangible difference. If you''re driven by innovation, excellence, and public service impact, we want to hear from you.

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.