Head of Revenues and Benefits

An exceptional and forward-thinking leader is sought to take on the role of Head of Revenues and Benefits. This is a unique opportunity to shape the future of high-performing services, champion digital innovation, and deliver impactful, customer-focused solutions for residents, businesses, and stakeholders.The RoleAs Head of Revenues and Benefits, you will:Provide strategic leadership to Revenues and Benefits teams, defining clear policy direction and service priorities.Build and maintain strong partnerships with elected members, stakeholders, and external agencies to achieve shared goals.Champion a digital-first approach, embedding automation and AI to streamline processes and improve the customer journey.Lead the implementation of a new Enterprise Resource Planning (ERP) system, ensuring effective integration and service efficiency.Oversee substantial budgets with a focus on accurate forecasting, cost-effectiveness, and achieving savings targets.Maximise income from government subsidies and grants while mitigating financial risks.Drive continuous improvement, innovation, and service transformation in line with strategic objectives.Act as a trusted advisor to elected officials on Revenues and Benefits matters.Foster a culture of high performance, accountability, and customer excellence across teams.About YouWe are looking for a visionary, strategic leader who can challenge convention and inspire teams to achieve excellence. You will bring:A degree-level qualification or ..... full job details .....
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