Help-Desk AdministratorMy client is a provider of tailored and bespoke domestic gas and renewable engineering projects and maintenance, providing a wide range of specialist technical solutions to a blue-chip client portfolio .A Helpdesk Administrator is required to provide contract and general administrative support with key duties and accountability''s to include (not limited to):To manage and plan/schedule and dispatch reactive work orders and PPM to the appropriate engineer(s)Handling incoming calls, liaison with existing and/or new clients responding to the enquiries accordingly.Raising purchase orders and invoicingRaising and Closing of all tasks via the in-house CAFM as requiredAssisting with and raising small-works quotationsLiaising with sub-contractors and suppliersAssisting with financial and compliance requirementsProvide accurate system reporting and assist with the progression of task SLA delivery and compliance Candidate RequirementsThe successful candidate will be an experienced within the Building Services Engineering, Facilities Management and/or Construction sectors and/or relevant industry sector due to the nature of the position.The successful candidate will be employed in a similar position or will have held similar positions to include, as an example Service Desk Administrator/Helpdesk/Service Desk Planner or relevant equivalent title within the industry.Possess a strong knowledge of MandE Maintenance Service Contracts from an Administration, ..... full job details .....