Merrifield Consultants are partnering with a Support Charity to find their new HR Administrator to support the smooth delivery of core HR functions. This pivotal role will provide day-to-day administrative support to the Head of HR, ensuring efficient management of recruitment processes, on boarding, compliance, and training coordination. This position requires a highly organised individual with excellent communication skills, a discreet and empathetic approach, and a genuine commitment to supporting the needs of children and families through professional HR practice.

Role: HR Administrator
Location: Mill Hill, London
Hours: 25 hours per week (working days negotiable; Monday attendance preferred)
Reports to: Head of HR
Salary: -1415 per hour

Key Responsibilities:

General Administration:

• Provide day-to-day HR administrative support and respond to internal/external HR-related queries
• Maintain and update the HR system (BreatheHR), ensuring accuracy and compliance with GDPR
• Manage the HR inbox and flag any issues or concerns to the Head of HR
• Support meetings by taking action notes and ensuring follow-up
• Circulate and update HR policies and procedures
• Contribute to HR projects and reviews, including benefits and terms and conditions

Recruitment & Onboarding:

• Assist with recruitment including job descriptions, adverts, liaising with agencies, and candidate communication
• Produce offer letters and contracts
• Manage pre-employment checks (DBS, right to work, references, qualifications)
• Coordinate IT and systems access for new starters
• Organise a thorough induction process and ensure all mandatory training is completed
• Review and improve onboarding processes regularly

Training & Development:

• Manage training systems including Educare and track compliance
• Draft and coordinate delivery of HR-related training and briefings
• Support department leads with arranging external training as needed

Benefits & HR Metrics:

• Monitor and report on absence and annual leave
• Support line managers with absence management and documentation
• Maintain records for the Health Shield staff health scheme
• Generate HR reports and metrics (e.g. headcount, turnover, diversity)

Person Specification:

Qualifications & Experience:

• Experience in a similar HR administrative role
• Strong MS Office skills (especially Excel and PowerPoint)
• Experience with HR systems (BreatheHR desirable)
• Familiarity with recruitment processes and compliance requirements

Skills & Attributes:

• Excellent organisational and time management skills
• High level of attention to detail and ability to prioritise
• Excellent communication and interpersonal skills
• Discreet, trustworthy, and able to handle confidential information
• A self-starter who can work independently and as part of a team
• Empathetic, respectful, and emotionally resilient
• Willing to support wider team activities, including fundraising or community events

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.