Medical Administrator / Receptionist - Citydoc MedicalJoin to apply for the

Medical Administrator / Receptionist - Citydoc Medical

role at

Vaccination UK Ltd.

About usCitydoc Medical

are part of the European Lifecare Group. European LifeCare Group is one of Europe\''s largest independent providers of travel clinics and public vaccination programmes. Founded in 1998, today European LifeCare Group has specialist clinics covering most of Denmark and the UK. Our mission is to fight disease and save lives by making prevention and treatment easy, accessible and safe.

Job detailsJob title:

Medical Administrator / Receptionist

Contract:

37.5 hours per week

Working hours:

Monday to Saturday between 8:00 am - 20:00 pm (7.5 hour shifts)

Benefits

Pension - 5% employer contribution based on qualified earnings.

VIVUP - Supermarket and High Street Discounts and Employee Assistance Programme.

Blue Light Card - Supermarket and High Street Discounts.

Employee referral scheme.

25 days annual leave.

Job purposeThe post holder is responsible for being the

first point of contact

for patients, managing the front desk operations, ensuring a

smooth flow of patients

and maintaining a high standard of customer service.

Key responsibilities

Act as a Receptionist for Clinics.

Set up reception ready for the clinic and greet and assist patients.

Deal with transactions and take payments for retail purchases.

Reconciling the till; check that all registration forms have been scanned on the database, all vaccine recalls are set up, and GP letters are complete.

Retrieve and file patient records while maintaining high standards of confidentiality and data protection for all travel clinic patients.

Maintain high standards of customer care for all travel clinic users at all times.

Book appointments using the appointments database.

To carry out any duties as cover for other clerical and/or reception staff as necessary (i.e., during holiday/leave).

Undertake other duties commensurate with the level of this position.

Comply with Company policies and procedures.

Experience / Skills

GCSE level of education or equivalent with a minimum of grade ‘C’ in both English and Maths.

Ability to prioritise and manage own workload without supervision.

Assertive, team player and critical thinker.

Excellent communication skills – both verbal and written.

Excellent IT Skills.

Must be able to drive (Desirable).

Excellent organisational skills.

Equality and diversityEuropean LifeCare Group is committed to providing equal opportunities to all applicants, regardless of race, religion, sex, origin, age, disabilities, genetic information, marital status, gender identity or expression, or any other characteristic protected by law.

Seniority levelEntry level

Employment typeFull-time

Job functionHealth Care Provider

IndustriesMedical Practices

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