Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team.You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties.As our Sales Coordinator , you will be responsible for:Tracking each sales opportunity to close successfullyActing as a positive ambassador for EU properties ensuring that positive brand image is strengthened and maintained in all interactions with customers and colleaguesCoordinating requests for groups and long stays proposals for EU propertiesBeing responsible for groups and long stays enquiries and all related administrationEnsuring all groups related tasks are completed communicated to the appropriate hotel departmentsKeeping property information relating to customer requirements, interests and market activities up to dateUsing Salesforce to input, maintain and plan targeted sales activityBuilding relationships with the bookers in order for them to returnHandling, converting and closing enquiries to successful conclusion within agreed service levelsDriving up-selling of rooms, supporting companys performanceLiaising with the client in order to obtain the necessary information required to ensure that their requirements are met, and expectations managedProviding cover and support for the other Sales Coordinators and Reservations Agents when requiredTo be successful in the role of Sales Coordinator , we require:

Previous experience working in a relevant sales environmentEffective communication skillsGood administrative and organisational skillsOpera Cloud/RMS PMS experience desirableGuest service and Relationship Management focusedThis is your opportunity to be part of our team as a Sales Coordinator . We focus on your professional and personal development, and we offer:Genuine career opportunities within our businessValuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunitiesA travel allowance for every day you work to contribute to your commuting costA PERKBOX subscription with benefits, retail discounts and savings available from your first dayEmployee Assistance ProgrammeRefer a Friend bonusEmployee Recognition Awards Ceremony and company team partiesOnce you pass your probation, a special staff rate when staying in our European propertiesStaff incentives when you and your team perform(If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodgingAbout UsAt The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.A trusted hospitality company, Ascotts presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences,colivingproperties,hotelsand independent senior living apartments. Ascott''s award-winning hospitality brands includeAscott,Citadines,lyf,Oakwood,Somerset,The Crest Collection,The Unlimited Collection,Fox,Harris,POP!,Preference,Quest,VertuandYello. Through Ascott Star Rewards (ASR), Ascotts loyalty programme, members enjoy exclusive privileges and offers at participating properties.Privacy Policy | Personal Data | Ascott

TPBN1_UKCT