Aftersales Manager
Aftersales Manager - Luton Are you an experienced Aftersales Manager seeking a new challenge within a well-established Dealership? Our client, a reputable Main Dealership in Luton, is looking to recruit a professional to lead their busy Aftersales Department. This is a crucial role that offers the opportunity to oversee operations, develop teams, and enhance customer satisfaction in a modern, supportive environment.Benefits: 40,000 basic salary with OTE of 60,000Performance-related bonus schemeCompany car providedMonday to Friday working hours with minimal weekend commitments22 days holiday plus bank holidaysClear opportunities for career progression within a growing businessDuties: Lead, coach, and develop the Aftersales team to deliver exceptional customer serviceManage the daily operations of the service and aftersales departments, ensuring efficiency and profitabilityMonitor workshop loading, utilisation, and operational performance as the Aftersales ManagerMaintain high standards of quality and customer careBuild and sustain strong relationships with manufacturer representativesEnsure all processes and procedures comply with industry standards and regulationsRequirements: Previous experience in an Aftersales Management or Service Management role within the motor tradeStrong leadership and team management skills essential for an Aftersales Manager positionCustomer-focused mindset with a dedication to outstanding service deliveryCommercial awareness with a proven track ..... full job details .....
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