Scheduler
SchedulerPermanentLocation: Uxbridge/Hybrid after probationSalary: £30,000 + BonusAre you an experienced Scheduler or diary planner seeking a new challenge?Join a leading global organisation based in Uxbridge, where your scheduling expertise and proactive approach will make a significant impact. This is a fantastic opportunity to take ownership of a pivotal role that ensures the seamless coordination of service engineers and operational efficiency.About the Role: As a Scheduler, you will be the vital link between the Service Desk, engineers, and customers. You ll play a crucial role in scheduling maintenance, installations, and inspections, ensuring a smooth workflow while delivering exceptional customer service. This role suits someone highly organised, detail-oriented, and able to thrive in a fast-paced environment.Key Responsibilities: Schedule and dispatch service calls from the Service Desk to Service Engineers.Plan and organise preventative maintenance services and boiler inspections.Support the pre-planning of installations to ensure operational readiness.Create service quotes and keep customers informed of any delays.Answer incoming calls from engineers and provide assistance.Review and adjust schedules throughout the day to meet changing priorities.Use scheduling tools to ensure efficient planning and resource allocation.Proactively collaborate with internal teams to drive seamless service delivery.Build strong relationships with key customers, delivering an ..... full job details .....
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