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Permanent

Management Consultant - Customer Service Transformation

London
money-bag Negotiable
5D435E94BEAED052EE01781BA91B3DE1
Posted Today

Company Description

Turner and Townsend is a global professional services company with over 22,000 people in more than 60 countries.Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner and Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.Please visit our website:Job Description

Our Programme Advisory team specialises in the strategy, set-up and transformation of major programmes and asset owning enterprises within the transport, defence, utilities, and power sectors in the UK and internationally.Joining the Programme Advisory team will afford you exciting opportunities to directly support world renowned clients, enhance your consulting skills, shape your career, and directly contribute to the teams exciting growth trajectory.Our growing team needs people with hands on experience working in a major project environment – whether you’re a champion of change, a connoisseur of consents or a perfect PM we’d love to hear from you about how you could help us to deliver tangible results for our clients.We work across the entire development lifecycle providing a range of services to our clients including programme and portfolio set up and delivery, transition management, governance and assurance solutions, and consents, stakeholder and sponsorship management.Working as part of an integrated project team to ensure the delivery of key client deliverables

- Identifying and realising business development opportunities

- Leading internal initiatives within the Programme Advisory team, such as the development of programme integration products and methodologies

- DCO, TWAO, Hybrid Bill)

- Experience of coordinating approvals and notifications between all interested parties and managing consent management plans/strategies;

- Experience working in, or a familiarity with a consulting environment (other consultancies or as an internal consultant) or be able to demonstrate a consulting skillset

- A proven track record of delivering tangible results on across a range of projects, adopting a nimble approach and a can-do attitude.

- Experience of programme and/or project management within a complex environment with multiple workstreams

- Experience of managing the production of high-quality deliverables within challenging timescales

- Experience developing productive working relationships and the ability to identify new business opportunities

- Deep understanding of the planning and development of major projects

- A commitment to your own learning and development

- To support this we promote a healthy, productive and flexible working environment that respects work-life balance.We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.Join our social media conversations for more information about Turner and Townsend and our exciting future projects:

It is strictly against Turner and Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner and Townsend will ask candidates to pay a fee at any time.Any unsolicited resumes/CVs submitted through our website or to Turner and Townsend personal e-mail accounts, are considered property ofTurner and Townsend and arenot subject to payment of agency fees.

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