Night Crew Leader (Night Manager) - Moxy Glasgow Merchant CityThis position is based on a full time contract.Adaptable problem solver who takes initiative to ensure guests have a great experience and can manage a team in a fast-paced service role, all while bringing the Moxy brand to life creating a fun and relaxed environment that makes guests feel at home.Main Tasks and responsibilitiesRunning the night audit and balancing the days businessPrepare the hotel for the following dayManaging the night to night operation of the hotelCustomer service, guest relations and creating positive guest experiencesBuilding a team that delivers excellent service the Moxy wayManaging Food and Beverage outlets the Moxy wayManage hotel room inventory and checking guests in/out the Moxy wayFollow all food safety, licensing and health and safety policies to work safelyPromote and support the Moxy brand and the Marriott Bonvoy loyalty programWere looking for someone with Moxie, which is all of these things:Have high energy and a fearless do-it-yourself attitudeGood with people and enjoy chatting with guestsSkilled multi tasker who can balance hard work with great serviceKnow being relaxed isn''t the same as being lazyClear communicator fluent in English (and other languages a plus!)Useful ExperienceMust have Experience within the service industryMust have experience of team managementMust have experience of a

property management system such as OperaKnowledge of POS systems such as MicrosKnowledge of Food Safety and Licensing lawsPersonal experience of travel and travel industryBENEFITS FOR YOU!Health Cash PlanDiscounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwideDiscount on Food and Beverages at Marriott hotels worldwideEnhanced Maternity/Paternity/Adoption payPension schemeTwenty eight holidays (annually increasing to max thirty three holidays)*a personality assessment can be part of the recruitment process*

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