Account Manager

Pertemps Aylesbury is currently recruiting for an experienced Account Manager to join a well-established logistics client based in Buckinghamshire.

This is a great opportunity for someone who enjoys building strong client relationships while managing operational processes within a fast-paced logistics environment.

Salary: £32,000
Hours: Monday – Friday, 9:00am – 5:00pm
Location: Buckinghamshire (own transport required due to location)

Key Responsibilities

• Build and maintain strong relationships with client accounts
• Understand customer needs and provide effective solutions
• Communicate regularly with clients to ensure satisfaction and resolve any issues
• Identify opportunities for up selling and cross-selling services
• Support sales activities and contribute to overall revenue growth
• Process and manage daily orders and deliveries across multiple online systems
• Ensure orders are correctly invoiced according to each client’s requirements
• Book couriers and coordinate company drivers for deliveries
• Liaise with customers regarding stock transfers, stock discrepancies, order issues, damages, and tracking information
• Prepare job costings, provide quotes, and ensure accurate invoicing upon completion

• Previous experience managing customer accounts in a logistics, supply chain, or service environment
• Strong customer service and relationship management skills
• Proficiency in Microsoft Office packages
• Ability to manage multiple systems and tasks efficiently