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Credit Controller

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Westcoast LimitedThis is a full-time role based in our main office in Theale (near Reading), in close walking distance from Theale train station.Our Credit Control team work with our customers to minimise all slow and bad debt, taking an approach that secures the payment of accounts without impacting the relationship that Westcoast has with the customer. You will work to identify and collect overdue and falling due debts, working towards cash and DSO targets set by the Credit Control Manager.Overview

Here at Westcoast, we are responsible for distributing some of the best-known global IT brands to resellers, retailers, and other organisations in UK and beyond. We’re an innovative business which thrives on teamwork and the potential of our people. Join us and turn your passion into a rewarding career.Responsibilities

Identify and collect overdue debts and debts falling due and ensure, where appropriate, that future payments are made to terms.Identify, document and progress to completion all customer queries.Process credit stopped orders.To maximise sales whilst ensuring that there is no exposure to the company on uninsured debt.To ensure all problems and opportunities for customers are resolved effectively and to agreed parameters.Assist the Credit Control Administrator / Cashier to maintain the sales ledger effectively.Monitor the payment performance of existing customers and advise the Manager of cases where payment performance has significantly deteriorated, and all information relating to insolvency difficulties.Qualifications

Previous experience within a Credit Control role is preferredTakes a customer-focused approachMethodical and applies logic to tasks and decision makingWorks effectively under pressure – maintaining exceptional levels of attention to detailAbility to adapt to changing situations with confidence and professionalismAble to work well within a small team and takes a flexible and collaborative approach to tasksAn excellent communicator, internally and externally at all levelsWell organised and capable of managing your time and prioritising a busy workloadA confident user of ExcelWhat we offer

Starting salary : £28,000 - £32,000 with £4,000 commission.Generous benefits package including 25 days holidays, employee referral bonus scheme, staff purchase discounts on IT products, electronics, mobiles, accessories, and mobile phone contracts.Westcoast Wellbeing

– full Employee Assistance services, access to mental health counselling, virtual GP, Physiotherapy and Perks and Rewards, enhanced family leave policies, life insurance and schemes including eye care and cycle to work.Access to social and charitable events throughout the year.What’s next?

If you are ready to work for a company which believes people are the most important asset, highly recognises and rewards their employees, then

click apply

and complete the short application process (5-6 mins).Please be aware that our recruitment team handles a high volume of applications, making it challenging to provide individual feedback to every candidate. If you do not receive a response from us within

14 working days , kindly note that we have chosen to pursue other candidates for this opportunity. We appreciate your interest and encourage you to explore future opportunities with us.

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