Customer Service advisor We offer competitive salary, and opportunities for professional growth. SUMMARY We are looking to recruit an exceptional Receptionist/Customer Services Advisor to join our dynamic team. You will be the first point of contact for any concerns raised by our Customers whilst delivering excellent customer service. To be considered for this role, you must have a pleasant nature as you will be dealing with telephone enquiries. You will be expected to provide the highest levels of customer satisfaction, you must have excellent English language and be able to work in a fast-paced environment. COMPANY Blauberg Group is the fastest growing ventilation equipment manufacturer in the world and we are the UK arm of the company, focusing on supplying energy efficient products to the UK construction industry. We are looking for an enthusiastic Receptionist/Customer Service Advisor to join our lively and expanding organisation in Leicester. KEY ROLES As part of our receptionist/Customer Service Team, your primary responsibilities will be to work as part of a reliable team to provide support and advice to our customers by phone and email. Responsibilities will include: Contacting customers via email and telephone. Dealing with queries efficiently and appropriately Ensuring customer satisfaction Gaining knowledge of our customers'' needs. Processing orders. Identifying opportunities to improve and do things differently Reporting any customer concerns and identifying ..... full job details .....