Support Engineer

Our Opportunity The role of Support Engineer is a varied role as part of the Spares Team dealing with all aspects of spare part provision for our customers to ensure our infrastructure is maintained and delivering critical support to our customers. Responsibilities include spares shipments, estimating and pricing, customer liaison, procurement and expediting, and assisting with Obsolescence Management. The Spares and Logistics Engineer provides rapid and effective response to the customers'' needs, continuously aiming to enhance business relationships and seek to grow sales within the Managed Support Services (MSS) business area of Marshall Land Systems. You Responsibilities include:Provide support to the MSS Spares Team to ensure on time response to Customer Spares requirements; Draft and issue customer quotations Quotation Requests, Customer Order Processing, Reporting.Provide spares support to Support Managers within MSS, Orderbook management, attending project customer meetings etc.Ensure on-cost and on-time deliveries of Spares Orders.Provide spares pricing for bids, Projects, Taskings and ad hoc requirements. Items may be "Off-the-shelf", Machined Parts, Mechanical Assemblies or Electrical Assemblies.Assist the Obsolescence Engineer to maintain, part records, management services and reports as required by support contracts. Generate Obsolescent Management Plans for bids.Support the Head of Spares with monthly financial and KPI reporting.Ensure that export compliance is ..... full job details .....
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