Are you a Senior Repairs Manager, seeking your next contract in London? My client has an immediate opportunity for a Head of Repairs to lead the team for initial period of 6 months. The successful applicant will hold accountability for the delivery of Responsive Repairs and larger more complex repairs across the housing stock, with full responsibility for Disrepair Management, Damp and Mould prevention and remediation. Responsibilities: Have complete accountability and control for an annual budget of circa £20m. Ensure compliance with all current safety and property legislation, regulatory requirements, policies, best practice and relevant guidance and training. Remain up to date with any changes and incorporating these into procedures and processes. Lead the delivery of the responsive repairs, Minor works, legal disrepair and Damp and Mould prevention, ensuring your team is well structured and motivated to meet operational performance criteria and provide exceptional services to our customers. Lead and develop a high performing customer focused team delivering the company vision and targets for customer satisfaction Partake in customer Panel, Board and Exec level committee meetings and deliver professional presentations and lead QandA sessions relating to property repairs and related subjects. Accountable for the analysis of reports relating to customer feedback, acting as an escalation point for the operational management and resolution of complex complaints. Providing ..... full job details .....