Senior Program Manager, Fulfilment by Amazon - Inventory Optimization Services

Amazon''s Fulfilled by Amazon (FBA) Voice of Seller team seeks a Senior Program Manager with a technical skill set and a proven ability to influence across multiple organizations. Over the last 20 years, the share of physical gross merchandise sales sold on Amazon by third-party Sellers has grown. With Sellers in multiple countries listing their products for sale on the Amazon Marketplace, these Sellers are increasingly critical to delivering on Amazon’s vision of offering the Earth’s largest selection and lowest prices.This role will work directly with World Wide FBA Sellers, understand their supply chain, and aim to reduce end to end supply chain costs. This role will expose you to Seller pain points and ability to reshape their experience by influencing product vision and roadmap to implement step change product ideas globally. You will develop and report on business metrics that enable your program goals, work cross functionally with product, finance, engineering, and analytics stakeholders, and develop automation mechanisms to drive scalability.Responsibilities

Collaborate with FBA Sellers directly and understand their pain points and their supply chainHelp resolve seller pain points through product solutions and make strategic recommendations to reduce end to end supply chain costs for sellersBe the voice of the seller to drive strategic product vision and roadmap to improve seller experience and satisfaction with the FBA programDrive alignment with senior leaders and key cross-functional partnersSet delivery/completion dates of program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goalsUtilize metrics to deep-dive into issues and uncover business-driving trends and patterns. Set-up mechanisms to audit and perform necessary course corrections where needed to meet business objectivesPartner closely with other program/product managers, Seller facing teams, operations associates and tech leads to deliver on your roadmap

BASIC QUALIFICATIONS

8+ years of program or project management experience2+ years of supply chain experience2+ years of working with external suppliers experience2+ years of working cross functionally with tech and non-tech teams experienceExperience using data and metrics to determine and drive improvementsExperience owning program strategy, end to end delivery, and communicating results to senior leadershipExcellent written and verbal communication skills in both Chinese and English

PREFERRED QUALIFICATIONS

2+ years of leading large complex programs experienceMaster''s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the

accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

#J-18808-Ljbffr