Job Purpose

To deliver and support high-quality, person-centred care to residents in line with our client’s philosophy, policies, and procedures — with a strong emphasis on safeguarding, dignity, and individual choice. You will also support and supervise care staff, contribute to a homely and safe environment, and ensure effective communication and record-keeping.

Key Responsibilities

Resident Care & Support

• Provide and oversee person-centred care, including personal and healthcare support, life skills, and leisure activities as outlined in residents' care plans and risk assessments.
• Promote residents’ physical and mental wellbeing, privacy, dignity, rights, and personal preferences.
• Support residents to attend health appointments and reviews, ensuring accurate outcome documentation.

Leadership & Supervision

• Lead care shifts safely when assigned, delegating tasks and monitoring performance of Care Assistants.
• Mentor and coach new staff and apprentices, including supporting with inductions and recording care practice observations.

Health, Safety & Compliance

• Administer medication (including PEG feeding) in line with protocols, legislation, and resident care plans.
• Respond to medical emergencies and administer first aid in accordance with training and procedures.

Service Operations

• Assist in managing residents’ finances safely, maintaining accurate records in line with finance profiles and policies.
• Participate in care plan reviews, multi-agency meetings, and key communications with stakeholders.

Minimum Requirement

• NVQ Level 3 or equivalent in Health and Social Care.
• Up-to-date mandatory training.
• GCSE/secondary education passes in English and Maths (or equivalent)

• At least 2 years of experience in a health or social care setting.
• Previous experience supporting or supervising care teams is desirable.

Skills & Attributes

• Strong organisational and time-management abilities.
• Excellent verbal, written, and interpersonal communication.
• Confident in delegating tasks and leading a team effectively.

Please email me your CV right away.