General Manager (Residential) Premium Residential Living - BirminghamUp to £41,000 + Annual Bonus + Excellent Benefits and Career Progression About the Role and the Building We''re exclusively recruiting a General Manager (Residential) for a brand-new, high-profile residential development in the heart of Birmingham city centre. This waterfront community is part of a wider premium portfolio and represents the next evolution of modern urban living. Designed to prioritise resident experience, community and lifestyle, this building combines spacious contemporary homes with exceptional amenities. This isn''t just a job, it''s an opportunity to manage, shape and launch a flagship building within a well-respected global property group. As the General Manager, you will be the senior on-site leader, fully accountable for operational performance, team leadership and resident experience. What You''ll Be Responsible For: Lead the day-to-day operation of the building and set the tone for service excellenceDeliver outstanding customer service and engagement with residents and guestsRecruit, develop and manage your on-site team to deliver premium service standardsChampion resident feedback and drive continuous improvementEnsure building security, health and safety and statutory complianceManage operational budgets, staffing rotas and performance reportingOversee front desk functions including move-ins and move-outsPrepare, raise and track purchase orders to support operationsWork with the ..... full job details .....