Housing Officer We''re looking for a dedicated Housing Officer to join a small, passionate team making a big difference in women''s lives across West London. Position: Housing Officer Location: Hammersmith, London / Hybrid (Tuesdays in the office) Hours: 35 hours per week (Monday to Friday, Activity-Based Working) Contract: Permanent Salary: £37,120 per annum Closing date: Sunday 15th June (midnight) Interviews/assessments: Monday 23rd June About the role: You''ll join a growing organisation during an exciting period of change, helping deliver excellent housing services for over 1,000 residents. Reporting to the Housing Manager, you''ll manage a patch of properties and be responsible for a range of tenancy management functions, including lettings, rent arrears, anti-social behaviour, and resident engagement. You''ll work collaboratively across teams to support residents'' independence and wellbeing. Key responsibilities will include: Delivering tenancy services such as allocations, lettings, tenancy audits, and rent management Managing anti-social behaviour cases and ensuring legal use of housing stock Supporting residents with rehousing, transfers, mutual exchanges, and benefits advice Building strong relationships with residents and engaging them in service delivery Working with contractors, third parties, and internal teams to deliver responsive services Maintaining accurate records and working to KPIs on income and tenancy sustainment To perform well in this role, ..... full job details .....