Visitor Services Coordinator

Overview
Two Temple Place is looking for an energetic and ambitious Visitor Services Coordinator to join our small team to coordinate and manage Front of House activity, a busy Volunteer Programme, growing Membership scheme, and support the administration of a year-round programme of cultural and community events, projects, and activities.Job Title:
Visitor Services CoordinatorReporting to:
Head of Culture and CommunityBased at:
Two Temple Place, London WC2R 3BDContract:
Permanent (full-time). Holiday entitlement is 25 days, plus Bank Holidays. We operate a contributory Pension SchemeSalary:
£30,000Role and responsibilities
Coordinate and manage the Volunteering Programme, Membership Scheme, Group Bookings and Front of House during public openings, and take responsibility for various administrative tasks, including marketing, website and social media management.During exhibitions and public openings, focus on Volunteer and Front of House coordination.Oversee the day-to-day running of visitor services when the building is open to the public, largely through the support of a dedicated group of volunteers.Manage the volunteers, ensuring the delivery of outstanding visitor service, and welcoming them to the team.Promote, develop and administer the Members’ scheme, devise engaging events for the Members and liaise with partner museums.Report to the Head of Culture and Community; role is based at Two Temple Place with some evening and weekend work throughout the year.Additional information
Full job description can be found on our website.
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