ROLE: Front Office Manager

4-star HotelLOCATION: BirminghamSALARY: circa £35,000 per yearWere seeking an experienced and confident

Front Office Manager

to lead the front-of-house team at this busy, high-quality 4-star hotel in the Birmingham area. With 150+ rooms and conference facilities for over 250 delegates, this is a fast-paced, hands-on role requiring solid experience in a similar environment.

The Role:Manage day-to-day operations across Reception and NightsLead, motivate, and develop the front office teamDrive guest satisfaction and ensure a seamless experienceSet and manage team objectives, rotas, and performanceWork closely with other departments to maximise occupancy and promote servicesEnsure the team is fully informed on hotel services and local knowledgeHandle guest and staff issues confidently and professionally

Requirements:Proven experience as a Front Office Manager

in a similar size 4-star hotelStrong leadership

no room for indecisivenessComfortable in a hands-on, high-pressure environmentSolid

Opera PMS

knowledge essentialFlexible with early/late shifts, working 5 out of 7 daysSharp attention to detail and strong team ethosThis is an excellent opportunity to join a respected hotel with strong corporate and conference trade.

If youve got the experience and the leadership skills, apply now

Kindly note due to our clients requirements, sponsorship is not available for this position for those who are not based in the UK or not holding settled status.

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