Overview

Care Coordinator role at Abbots Care. An exciting vacancy within Abbots Care, the opportunity to work in a dynamic and growing care coordination team. Abbots Care is an award-winning domiciliary community care provider in Hertfordshire with a CQC rating of Outstanding. The role is 3:00 PM – 10:30 PM, 5 days per week (35 hours), working one weekend on and one weekend off with a mid-week day off each week. You will manage the organisation and delivery of care and lead a team of care assistants to support our service users in their own homes to provide person-centred care. This role is more than rota management and is part of our operational team to ensure outstanding quality of care is delivered consistently.

Responsibilities

Rostering and daily management of care staff who are based in the community

Complete quality calls with care staff and service users

Provide reports to senior management as required

Provide support to our teams as part of a rostered-on call system

Manage referrals from commissioners and local authorities

Ensure full capacity is utilised

Qualifications and Experience

Experienced Co-ordinator / scheduler with coordination and rota management experience

Vibrant, self-motivated and passionate about making a difference to the lives of vulnerable people

Drive and resilience

Excellent verbal and written communication skills; comfortable on the phone and writing emails

Experience working in a fast-paced environment and flexible

Strong attention to detail and a completer/finisher

Team player with strong interpersonal skills

Holding a full driving licence and access to your own vehicle

Desirable Experience:

Experience within the care sector

Benefits

Salary of £24,442 per annum

Paid development and training to support your career

Employee Benefit Scheme

Market leading mileage allowance of 40 pence per mile

Excellent progression opportunities

NVQ training from level 2 to level 5

Additional days of holiday added for each year of service

Access to the Employee Wellbeing app and Employee Assistance Programme

Onsite parking

Access to leading brand discount schemes

About Abbots CareFounded in 1995 as a small family business, Abbots Care is now a multi award-winning, CQC rated Outstanding care provider with family values at the heart of what we do. We are committed to training pathways, career development opportunities and well-being support for our staff. We are the lead provider to Hertfordshire County Council and have an excellent reputation for meeting the needs of the people we support and delivering high-quality person-centred care.

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