Microsoft TEAMs SME6 Month contract initially Based: Onsite in LondonRate: £400 - £450 p/d - (via Umbrella company)We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Microsoft TEAMs SME to join the team.Key Responsibilities: 1. Provide support on daily customer initiated and controlled operations of the services in Microsoft Teams, Telephony (Peer-Peer) and Audio conference services.2. Understanding of Teams Licensing and Communication Credits3. Troubleshoot and configure Teams, Channels, Private Channels and its members.4. Retention Policies, E-911 understanding, Device focused troubleshooting5. Configuring Messaging Policies, Meeting Policies, Delegations and Calendar6. Knowledge on 3rd Party App Integration, External Access, Federation and Guest Accounts7. Knowledge of Teams related SharePoint/One Drive areas.8. Capture, triage, troubleshoot and resolve issues, escalate when needed, engage 3rd parties as needed to fulfil support needs.9. Responsible for handling Level 3 service requests and operational activities. 10. Coordination with different escalation teams during high-risk Incidents or Projects. 11. Adheres to engineering methodologies, standards, and leading practices. 12. Provide feedback regarding engineering methodologies and various user requirements. 13. Produce accurate, ..... full job details .....