Front of House Assistant

We are seeking an exceptional
Front of House Assistant
to join
Claridges MUSE
team.Set in the heart of Mayfair, Claridges is an art deco icon and a byword for understated elegance. Since the 1850s, Claridges has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridges. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as annexe to Buckingham Palace. Claridges has a famous all-day dining and Afternoon Tea restaurant the Foyer and Reading Room, Claridge''s Restaurant, LEpicerie that offers a culinary theatre of the kitchen, and three bars: Claridges Bar, the intimate Fumoir and effortlessly elegant Painters Room.We are looking for a
Front of House Assistant
to work in our staff restaurant called MUSE. As a key part of the team you will also be required to help with the clearing and cleaning of the restaurant, maintaining the highest standard at all times.You will be meeting and greeting all staff members and ensure that they have a 5* service during their break times. As the
Front of House Assistant
you will need to play an active part in giving new ideas for the department in terms of menus, service and products.On average, MUSE, our staff restaurant, serves 150 breakfasts, 400 lunches and 300 dinners in a day, 7 days a week. You will also be expected to ensure that the Front of House areas, equipment and utensils are always kept clean and tidy to the standards required.Flexibility will be required to meet business needs.Successful candidates for our
Front of House Assistant
opportunity will:Demonstrate genuine dedication to Maybourne Hotel Group and show a commitment to consistent quality in our products and services.Have extensive experience in a similar role, ideally within a hotel environment.Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.Strong customer care skills and ability to work under pressure, with excellent attention to detailA high standard of personal presentation with confident, professional and welcoming personalityThis is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.A Rewarding Career with MaybourneAt Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.Health and WellbeingComplimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishesOption to purchase up to five additional days of annual leave per year.Monthly access to subsidised massage and podiatry treatmentsA programme of wellbeing initiatives, from mental health support to physical activity24-hour confidential assistance helplineOn- and off-site Occupational Health supportLife assurance through our Death in Service schemeEye care support, including vouchers and contributions towards glasses*Flu vaccination vouchers*Cycle to Work SchemeRecognition and GrowthAn extra paid days leave to celebrate your birthdayInstant recognition and award programme, celebrating extraordinary contributionsDedicated in-house training and development to support your personal and professional growthMonthly colleague awards with generous prizesOpportunities for internal progression and cross-property movesIntroduce a Star referral scheme
with rewards of up to £1,500*Long service celebrations to honour your continued dedicationFinancial CareA highly competitive salary packageIncreased holiday entitlement after 3 and 5 years of serviceFamily-first policies, including enhanced maternity and paternity paySeason ticket travel loansA generous pension scheme*Smart Tech Benefit
Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.Moments to RememberExceptional colleague rates of £50 per night across Maybourne properties for you and your familyA hosted Guest Experience Stay
immerse yourself in the full Maybourne experience*50% off food and beverage across our restaurants and bars*Invitations to a year-round calendar of cherished colleague events
from the Maybourne Picnic to our festive celebrationsThoughtful gifts to mark weddings, new arrivals, and retirements*Selected benefits are subject to terms and conditions.In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.Timeless Elegance in MayfairStep into the heart of Mayfair and discover Claridges, an Art Deco icon that has epitomised understated elegance since the 1850s. Renowned for impeccable service, timeless design, and inspiring dining, this storied hotel offers signature suites and rooms with soaring views across London. From landmark restaurants to hidden-gem bars, every detailfrom Afternoon Tea to cocktail hourstirs the senses. There are many five-star hotels in London but nowhere quite like Claridges.
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