We are currently recruiting for a Senior Insurance Account Handler to join an established commercial insurance team based in Crewe. This is an excellent opportunity for an experienced Commercial Account Handler seeking their next move within a large, independent brokerage, offering long-term career progression and flexible working options. The business supports professional development and provides access to a broad range of markets and products.Responsibilities of the Senior Account Handler:Manage a portfolio of commercial insurance clients, providing day-to-day support and technical advice.Act as the first point of contact for client queries, mid-term adjustments, renewals and general servicing.Build and maintain strong, long-term client relationships to support retention and growth.Liaise with insurers to obtain competitive terms and negotiate on behalf of clients.Prepare and process documentation accurately using Acturis.Support Account Executives and wider team members to deliver a seamless client experience.Ensure all work is carried out in line with FCA regulations and internal compliance procedures.What we are looking for:Previous experience within the Commercial Insurance industry is essential.Strong experience in an Account Handler role, with exposure to a Commercial lines book of business.Working knowledge of Acturis.Confident communication skills, both over the phone and face to face.A proactive approach, with the ability to use initiative and manage workload ..... full job details .....