OverviewLocation:

Park Plaza Westminster Bridge London, United Kingdom

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs.

As our

Guest Services Team Leader , you are the first and last person our guests call. Your helpful, can-do approach and passion for great service will create an amazing impression each time.

As a

Guest Services Team Leader

you will receive:

Salary: £13.04 per hour plus service charge

Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!

Heavily discounted hotel rates (extends to the Radisson Hotel Group and family and friends)

FandB discounts at our restaurants and bars (for your whole party)

Access to 40% of your pay before payday through Wagestream

Recommend a friend scheme – up to £750!

Vitality at work scheme with great gym discounts and more

Ride to Work scheme and free cycling lessons

24/7 employee assistance programme

Rota given 2 weeks in advance

Departmental productivity and service incentive scheme

Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.

Free dry cleaning for work uniform

Annual Staff parties and events

We are looking for a

Guest Services Team Leader :

Who has excellent interpersonal skills and the ability to connect with others

Who will manage requests promptly, helpfully, politely and with a caring attitude

Who plays a hands-on role leading by example, and taking opportunities to motivate, train and inspire the front office team members

Who possesses a good command of English and excellent communication skills

Who share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment and Care

With previous experience as a

Senior Switchboard Operator

or

Guest Services Host

or

Hotel Receptionist

preferable

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

#J-18808-Ljbffr