OverviewJoin our People and Organisational Development Team at Goldsmiths

About the teamThe People and Organisational Development (POD) Directorate is building a modern, solutions-focused HR service to support staff and strengthen the student experience. Our People Operations team is at the heart of this transformation, providing high-quality support across recruitment and people services.

About the roleWe’re looking for a

People Shared Service Team Leader (Recruitment)

to lead and support our recruitment service. In this role, you’ll be the first point of contact for recruitment queries, ensuring managers follow best practice and university processes. You’ll delegate and oversee the work of our Shared Service Assistants, coordinate campaigns, and make sure recruitment activity is efficient, compliant, and customer-focused.

You’ll also play a key role in process improvement, maintaining accurate HR records, and supporting equality, diversity, and inclusion through fair and accessible recruitment practices.

About YouYou’re an experienced HR professional with strong organisational skills and a passion for delivering excellent customer service. You’ll bring:

Knowledge of HR and recruitment processes (including right-to-work and pre-employment checks)

Experience of managing a varied workload and supporting a team

Strong communication and interpersonal skills to work with staff and candidates at all levels

Good IT skills (HR systems and Microsoft Office)

A commitment to continuous improvement and advancing equality, diversity, and inclusion

CIPD accreditation (or working towards it) and experience in higher education would be an advantage.

Benefits

Hybrid working environment

28 days’ annual leave + 6 paid closure days + bank holidays

Excellent transport links

Defined benefit pension scheme

Support for professional development

Wellbeing initiatives, from choir and running club to creative writing

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