Employee Benefits Administrator (Pensions and Benefits)Our client is seeking an Employee Benefits Administrator to manage pensions and wider employee benefits for their client base. This is an excellent opportunity for an experienced pensions administrator to join a growing and supportive team.The RoleYou will be responsible for the administration of workplace pension schemes and a range of employee benefits, acting as a key point of contact for clients, providers, advisers, employers, and employees.Key ResponsibilitiesGeneral AdministrationProcessing client, provider, and adviser queries via email, letter, and telephoneCommunicating with existing and former clients, providers, and advisersNew Joiner and Leaver ProcessingIssuing new joiner emails (database and employer-specific)Sending benefit invitations and processing benefit additionsNotifying employers of payroll changesUpdating records for joiners, leavers, and benefit amendmentsDatabase ManagementMaintaining and updating the company database, including:Address changesBenefit level amendmentsBulk data downloadsIssuing app launch emails and assisting with login queriesLetters of Authority and Pension TransfersExplaining the transfer process and issuing Letters of Authority (LOAs)Liaising with providers and chasing informationKeeping clients updated throughout the processProducing policy summaries and benefit projectionsArranging adviser calls where appropriateGenerating and tracking transfer paperwork through to ..... full job details .....